Hubby spoke with the insurance agent yesterday. He emailed several photos and a diagram to her. He asked if she had spoken with the body shop. She had, but seemed unaware that the damage indicates we were hit by the other car. Hubby made sure to fill her in. It sounds like she is going to offer the other driver 30% of his damages.
Hubby and I are confused and wondering if we went about this wrong. It sounds like the other guy's insurance isn't involved and that the agent is dealing directly with him. Should we have filed a claim against his insurance? Did we screw ourselves unknowingly?